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Terms and Conditions of Sale

The products sold by Agraria La Spinosa SSA (hereinafter referred to as La Spinosa) are exclusively targeted at end users and “consumers” who have already turned eighteen, as provided for by the law in force and the relevant regulations concerning electronic commerce.

By “final consumer”, La Spinosa means any natural person operating on the website www.laspinosa.it.

In compliance with the existing regulations concerning the purchase of wines and spirits, La Spinosa reserves the right not to fulfil orders from subjects other than the “consumer”, in compliance with the age limits set by law for both the purchase and for the delivery of wine and alcohol. La Spinosa does not sell wine and alcohol to people under 18.

The General Conditions of Sale exclusively regulate the offer, transmission, acceptance, shipping, purchase methods and right of withdrawal of purchase orders made through the site www.laspinosa.it and solely involving the website Users and Società Agraria La Spinosa SSA, while they do not regulate the supply of services or the sale of products performed by different subjects that might be present on the website by means of hyperlinks, links or banners.

The General Conditions of Sale are periodically modified by La Spinosa according to the development of its business and market, and in compliance with any legislative update or modification. Every update and modification will be regularly published on the Website and should be considered as immediately effective from the date of publication onwards.

For additional legal information, please visit the sections: Privacy Protection and General Conditions of Use.

Any other information requests can be directly submitted to www.laspinosa.it by writing an e-mail to the following e-mail address: info@laspinosa.it, or by calling +39 055.8075413. By registering on the website, the user agrees to receive communications sent by e-mail to the address provided upon registration. If you do not want to receive offers and promotions, it is possible to unsubscribe directly from the newsletter.

 

Shipment

All shipments are insured and delivery to Italy usually takes place within 1-3 working days, 3-6 working days for the rest of Europe. The shipping methods and rates are detailed below. The shipment cost amounts to € 8 up to 12 bottles purchased, whereas it is free of charge if the purchase exceeds 12 units; this is valid for Italy and for all the member states of the European Union. For shipments to countries outside the European Union, please contact La Spinosa directly.

 

Payment

All payments made on the website www.laspinosa.it are processed with a secure connection using the SSL protocol (Secure Sockets Layer) in order to guarantee maximum security. You can make your purchases by choosing between the following payment methods at checkout:

PayPal

PayPal is a secure and free online payment system. There is no need to re-enter the card details for each purchase: the email and password related to the PayPal account are sufficient. If you do not have an account yet, it is possible to create one using your credit card (even a prepaid card); alternatively, you can top up your PayPal account with a wire transfer. If you choose to pay with PayPal, you will be redirected to the PayPal website.

Credit Card

We accept all major credit cards: Visa, (Visa Electron), MasterCard and American Express.

 

Damaged Products

If you happen to receive packages that are clearly damaged, please make sure to accept only those packages that are intact, rejecting the damaged ones and returning them to the sender: we will take care of the return shipment of any damaged package, replacing them and sending back new ones. Should the damaged products be out of stock, we will contact you to offer a suitable replacement product or alternatively refund your payment in full.

 

Right of Withdrawal

Purchases on www.laspinosa.it are subject to the Legislative Decree 206 of 2005, which provides for the right of withdrawal. The exercise of this right is regulated as follows:

The returned products must be intact, possibly in the original packaging: in case of damaged or altered products, it will not be possible to avail yourself of the right of withdrawal. This right is specifically granted to natural persons only: retailers are therefore excluded. To exercise this right, you must send us an email within 14 days of the date shown on the receipt of the goods, clearly indicating:

    • Invoice Number
    • Order Number
    • Order Date
    • The product or products for which you intend to exercise the right of withdrawal, specifying the item code
    • Your bank account details (IBAN), which will be used for reimbursement
    • Please wait for our return authorization e-mail
    • Within 15 days of receiving our return authorization email, please ship the products subject to withdrawal, at your own expense, to the following address:

Agraria La Spinosa SSA
Via delle Masse, 15
50021 Barberino Val D’Elsa (FI) – ITALY

We will refund the products subject to the right of withdrawal within 14 working days of receiving the goods. This reimbursement does not include shipping costs, in compliance with the article 5 of the Legislative Decree n. 185 of 22/05/1999. In general, albeit not expressly written, the provisions of the law on distance contracts are applied. Any dispute is subject to the Italian jurisdiction.